8 articles
Transferring a licence to different hardware
A paid licence can be moved once, within 30 days of being issued. The free 5,000-session licence cannot be moved.
Port nomenclature
Draft: how ports are named and numbered, and how a name maps to the physical socket on the chassis.
Getting more support tickets
How your support ticket balance works, what happens when it reaches zero, and how to get more.
How to open a support portal account
You can create a support portal account yourself. What the form asks for, what happens after you send it, and the other ways an account reaches you.
DHCP lease exhaustion
Draft: how to recognise, confirm and report a DHCP pool that has run out of addresses.
Intel NIC compatibility matrix
Which Intel NICs are tested, which should work, and which are not supported — plus what the installer loads for you and what it does not.
Getting NVIDIA ConnectX NICs working
What to install before a ConnectX card will work, in what order, and the mlx5 binding rough edge to expect. MLNX_OFED and firmware are not bundled.
Adding people to your support account
How to invite a colleague to your company’s support account, what they receive, and what happens when someone leaves.